Privacy Policy

Privacy Policy

Effective Date: 3/26/2026

This Privacy Policy (“Policy”) describes how US Coffee (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards personal information obtained from users (“you” or “your”) of the website located at https://www.uscoffee.com (the “Website”).

This Policy is intended to comply with applicable United States laws, including the New York Stop Hacks and Improve Electronic Data Security Act (“SHIELD Act”), and other applicable privacy and data protection laws.

By accessing or using the Website, you acknowledge that you have read, understood, and agree to the terms of this Policy.

  1. Information We Collect

We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us, including but not limited to:

  • Full name
  • Email address
  • Telephone number
  • Company name
  • Mailing or billing address
  • Any other information you submit

We may also automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device identifiers
  • Pages visited and referring URLs
  • Date and time of access
  1. Use of Information

We use Personal Information for legitimate business purposes, including:

  • Communicating with you and responding to inquiries
  • Providing updates, confirmations, or requested information
  • Sending marketing communications where permitted by law
  • Delivering SMS communications where consent has been provided
  • Improving Website functionality and performance
  • Detecting and preventing fraud, security incidents, or misuse
  • Complying with legal and regulatory obligations
  1. SMS Communications and Consent

By providing your telephone number and affirmatively consenting, you agree to receive SMS (text) messages from the Company.

Such messages may include:

  • Informational messages
  • Account notifications
  • Customer support communications

You acknowledge:

  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase

You may opt out at any time by replying STOP. For assistance, reply HELP or contact us below.

Mobile opt in. SMS consent and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes

  1. Disclosure of Information

We do not sell your Personal Information.

We may disclose Personal Information:

  • To third-party service providers performing services on our behalf (subject to confidentiality obligations)
  • To comply with legal obligations, subpoenas, or regulatory requests
  • To protect the rights, safety, and property of the Company or others
  • In connection with a merger, acquisition, or asset sale
  1. Data Security (New York SHIELD Act Compliance)

In accordance with the New York SHIELD Act, we implement reasonable administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of Personal Information.

These safeguards include, where appropriate:

  • Risk assessments of data handling practices
  • Secure storage and access controls
  • Employee training on data protection
  • Vendor and service provider oversight
  • Detection and response procedures for potential data breaches
  1. Data Breach Notification

In the event of a data breach involving Personal Information, we will comply with all applicable notification requirements under New York law and other applicable laws, including timely notification to affected individuals and regulatory authorities where required.

  1. Data Retention

We retain Personal Information only for as long as reasonably necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

  1. Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Access Personal Information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of your Personal Information
  • Opt out of marketing communications

New York residents are entitled to reasonable safeguards for their Personal Information under the SHIELD Act.

To exercise your rights, contact us below.

  1. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance user experience, analyze Website traffic, and improve functionality. You may control cookies through your browser settings.

  1. Third-Party Websites

The Website may contain links to third-party websites. We are not responsible for their content or privacy practices.

  1. Children’s Privacy

The Website is not intended for children under 13, and we do not knowingly collect Personal Information from minors.

  1. Changes to This Policy

We reserve the right to modify this Policy at any time. Changes will be effective upon posting, and the “Effective Date” will be updated.

  1. Contact Information

If you have any questions regarding this Policy:

US Coffee
Email: sales@uscoffee.com
Phone: 516-733-7600
Website: https://www.uscoffee.com

SMS Terms & Conditions

Effective Date: 3/27/2026

These SMS Terms & Conditions (“SMS Terms”) govern your participation in SMS messaging programs provided by US Coffee.

  1. Program Description

By opting into SMS communications, you agree to receive messages including:

  • Informational communications
  • Account-related notifications
  • Customer support messages
  1. Consent and Eligibility

By opting in, you:

  • Confirm you are the authorized user of the mobile number provided
  • Consent to receive SMS messages via automated or manual systems
  • Acknowledge that consent is not a condition of purchase
  1. Message Frequency

Message frequency may vary.

  1. Fees

Message and data rates may apply according to your mobile carrier plan.

  1. Opt-Out

You may opt out at any time by replying:

  • STOP

A confirmation message may be sent after opting out.

  1. Help

For help, reply:

  • HELP

or contact:

  • sales@uscoffee.com
  • 516-733-7600
  1. Privacy

Information collected through SMS is governed by our Privacy Policy:
https://www.uscoffee.com

SMS consent is not shared with third parties or affiliates.

  1. Disclaimer

To the fullest extent permitted by law, US Coffee is not liable for delayed or undelivered messages.

  1. Modifications

We reserve the right to update these SMS Terms at any time.